Last updated: 7 August 2026
These terms govern your purchase and use of digital products from this website, operated by Inovix MK OOD (Иновикс МК ООД), UIC 208110874, VAT BG208110874, registered at 3 Adam Mickiewicz Street, Burgas 8000, Bulgaria ("we", "us"). "The Patience Project" and "Rachel Kingswell" are publishing names used by Inovix MK OOD. By buying, you agree to these terms.
You are buying digital publications delivered as PDF files. There is no physical product, no live coaching, and no ongoing subscription. Prices are shown in US dollars and include any applicable tax unless stated otherwise at checkout.
Your download links appear on screen as soon as payment completes, and are emailed to the address you gave at checkout. If anything fails to arrive, email [email protected] and we will send your files directly.
We offer a 30-day money-back guarantee on every product we sell. Email [email protected] within 30 days of purchase and we will refund you in full. You do not need to return or delete the files, and you do not need to give a reason.
If you are a consumer in the UK or EEA you also have a statutory right to withdraw from a purchase of digital content within 14 days. By starting your download immediately, you ask us to begin supply straight away and acknowledge you lose that statutory right once the download starts. Our 30-day guarantee above continues to apply regardless.
We grant you a personal, non-exclusive, non-transferable licence to use the files for your own family. You may print copies for your own use, and you may share a relevant page with your child's teacher, doctor or babysitter.
You may not resell, republish, redistribute, upload to a file-sharing service, or use our material to create a competing product. Copyright and all other rights stay with us.
We make no promise about outcomes. Any examples or stories in our material are illustrative, and identifying details have been changed. What happens in your family depends on your child, your circumstances, and how consistently you apply what you read.
Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability to you is limited to the amount you paid us, and we are not liable for indirect or consequential loss.
Nothing here affects your statutory rights as a consumer.
When you buy, we email you about your order. We will only send marketing emails if you opted in, and you can unsubscribe from any of them at any time.
We may update these terms; the version in force is the one published when you buy. These terms are governed by the laws of Bulgaria, and the courts of Bulgaria have non-exclusive jurisdiction.
Inovix MK OOD, 3 Adam Mickiewicz Street, Burgas 8000, Bulgaria · [email protected]